Frequently Asked Questions
Just send us an email with any questions that might be interesting or not clear to you. Or, if everything is clear and you wish to work with us, please send us a short description of your needs (probably a concept or speciÿcation of your project); a time plan required, if any; or the number of people you want to work for you and their required skills. We will analyze your request and answer you ASAP and send you our proposal and a time and costs estimation on completion of the job as well as resumes of our recommended employees. Also, we will o˜ er you to create a free initial prototype of your project. If you like it, we will continue working together and charge you for the following tasks only. Your feedback is always welcome!
When a company needs to outsource some of its tasks to another company, probably the most important and critical factor of success for this process is how well communication between these two companies is organized. Most books about organizing outsourcing processes place emphasis on the quality of communication as the key to success.
To avoid a bundle of problems we do our utmost to keep tight communication with our customers during the entire development period.
Achieving a decent level of communication in the Internet age is incredibly easy and the variety of communication methods is impressive:
• E-mail and post (serves for more or less formal messages or document exchange);
• Instant Messengers (Skype);
• Project Management Systems (JIRA, dotProject, etc.);
• Versioning Systems (Subversion, git, Mercurial, even CVS - whatever you like);
• Bug Tracking Systems (Bugzilla, etc.);
• Reporting Systems (for keeping track on what's going on and for billing purposes);
• Regular phone/Skype calls and visits. We normally use a visiting scheme where both the customer and our engineers meet each other several times during the project life cycle.